Call Distribution Engine for a Telemedicine Practice

Kepler Team developed a telemedicine platform for TeleHealth Solution, reducing patient transfers and lowering admission rates by improving healthcare accessibility and coordination in hospitals and long-term care facilities.

What I’m speaking from a clinical perspective is being translated to a tech or app perspective. They always make sure we’re aligned in that, and they’ve been fantastic to work with.
— Waseem Ghannam, MD, CEO and Co-Founder at TeleHealth Solution
  • TeleHealth Solution, a telemedicine provider serving the residents of long-term care facilities with their services being provided 24×7 to the clients across the US.

  • For decades, people have been concerned with the consistent increase in healthcare operational costs and the growing gap between patients and providers. Telehealth has emerged as a new solution to address these issues. The digital alternative can improve the quality of care, increase accessibility to more people, and make healthcare more efficient and better coordinated.

    TeleHealth Solution, a telemedicine platform for hospitals, long-term acute care facilities, and nursing homes, engaged Kepler Team to develop the platform. The goal of the platform was to reduce patient transfers and lower admission rates. The primary challenge was to create a consistent, unified system, bring all the different entities in the process together, and enable them to work coherently, uninterrupted, and safely.

    • Built a user-centric platform to shorten the distance between medical care providers and patients.

    • Designed a stable and scalable infrastructure.

    • Ensured the seamless implementation of all entities involved.

    • Integrated an EMR system.

    • Guided the customer through the end-to-end development process.

The completed platform provided TeleHealth Solution with all the necessary functionalities and seamlessly integrated with the way doctors and nursing facilities had already been working. The company has been growing quickly and recently received an investment from New Capital. They continue to help hospitals and healthcare organizations deliver qualified medical care, reduce costs, and revolutionize how care is delivered.

It was an honor to be a part of a project seeking to transform healthcare and make the lives of patients and medical personnel easier. We enjoyed our collaboration with TeleHealth Solution and admire their enthusiasm for new technological solutions.

Technologies we used in this project

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